Shipping policy
Shipping Policy
Thank you for shopping with smut life!
Processing Time
All items are made to order.
Please allow 8–10 business days for production before your order ships. Production time does not include shipping time.
During launches, sales, or high-volume periods, processing times may be slightly extended.
Shipping Time & Carrier
Once your order has shipped, delivery typically takes 3–7 business days via USPS Ground.
Estimated total delivery time: 12–18 days from the date of purchase.
Please note that shipping timelines are estimates and are not guaranteed.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear in the carrier’s system.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered:
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We are not responsible for lost packages.
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Additional shipping fees may apply to reship returned orders.
Please double-check your shipping address before completing checkout.
Lost, Delayed, or Stolen Packages
Once an order has been handed over to the shipping carrier, smut life. is not responsible for delays, lost packages, or stolen packages.
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
We are happy to assist you in locating tracking details, but we are not liable for carrier-related issues.
Damaged Items
If your item arrives damaged, please email us within 5 days of delivery at smutlifeco@gmail.com with:
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Your order number
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Clear photos of the damage
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Photos of packaging
We will review and determine the appropriate resolution.